Techvedic Tech support Community - FAQ

Frequently Asked Questions

K9utilites is an online portal to provide users with a range of products, including PC optimizer, Internet security software, privacy manager, parental control, password manager and many more.

This is a free PC optimization software meant for Windows-based PCs and tablets.

  • Operating system: Windows XP and above
  • RAM: 256 MB
  • Display: True Color Supported
  • System Architectures: x86x64
  • Storage: 200 MB space required in HDD
  • Processor: Pentium 4 and above
  • 1. Click the "Download" button available on the K9utilities website's home page
  • 2. Wait for the download process to complete.
  • 3. Once the MSI is downloaded, click on the downloaded file to extract K9 PC Optimizer's setup.
  • 4. Double-click on the Setup to streamline the installation.
  • 5. Follow the on-screen instructions.
  • 6. Click on the finish/close button to complete the process.

Click "Check for Updates" on the dashboard. A dialog box appears stating the status of the software. A link flashes in the box if any new version is available from us. Click on the link and download the updates instantly.

No. Currently, we are offering the software for free.

  • 1. In the Start menu click "Control Panel" (you may need to click Settings first).
  • 2. Click "Uninstall a program", or "Programs and Features", or "Add or Remove Programs".
  • 3. In the list of programs select "K9 PC Optimizer", and then click "Uninstall/Change", or "Uninstall".
  • 4. Follow the displayed instructions to complete the uninstallation.

On unlimited number of PCs till the time you use them for home purpose.

Yes. We have experienced technicians to provide support for the software. Below are helpline numbers.

  • 1. Australia: 1-300-953-847
  • 2. United Kingdom: 0800-756-3322
  • 3. United States: 1 855-772-3232

EasyTechy is a brand-independent technology support platform. End-technology users can get on-demand technical support for their computers and peripherals, tablets and phones, TVs and home theaters, and networking and data storage devices.

EasyTechy's trained and certified professionals provide technical support services to set up and install, repair and maintain, secure and optimize technology products offered by different manufacturers.

Technical support services are provided under the EasyTechy banner.

    As per your convenience you can reach experts at EasyTechy:
  1. Online
    Talk to an expert over the phone: 1-855-859-0057
    Send an email at support@easytechy.com
    Click Remote Connection and go for remote-screen sharing
  2. On-site or doorstep support (booking an appointment with our experts in advance)
  3. Or at our repair-labs

You can call us back within 5 days (from the day your issue was resolved) and we will make all possible efforts to resolve your concern, and won't charge you again.

Well, you can raise a refund request and get your money back as per our Refund Policy.

Our operations are at our India-based office (Registered Office) 501, West End Mall, Janakpuri, near Piccadily (Hilton) Hotel, New Delhi-110058). For compliance and management, we have offices in the US, the UK, and Canada. Click on the Contact Us link available at the footer of every Techvedic website (change location, if required) to know address details.

We use Bomgar application that establishes an SSL encrypted session between your PC and our workstation. The software uninstalls automatically once the session ends, and leaves nothing on your system.

No. For every session, Bomgar, the remote sharing tool, generates a unique session key and that needs to be entered at your end to initiate the remote session.

OEMs (Original equipment manufacturers) dealing with consumer electronics, like computers, laptops, tablets, phones, gaming consoles, TVs and home theatres, IT companies developing software or services, and home automation solution providers.

95%. We are striving to improve it further.